“We strongly believe in the quality of our products and stand firmly behind them. However, we acknowledge that our products may not meet the needs of every user at all times. If you wish to request a refund, please get in touch with us. When making a refund request, we kindly request that you adhere to the following refund policy conditions:

Eligibility criteria for a refund request:

1. The refund request is made within the first 7 days of the original template purchase.
2. The purchased template does not align with its provided description after installation.
3. There is an issue preventing the template from being usable, and our support team is unable to resolve it. We may ask questions to better understand your refund request and improve the template for future users.
4. If the problem relates to the installation process or the template’s basic functions, we will gladly consider your refund request.
5. You have contacted our support team to address your issues or have explained why the template is not suitable for your needs.
6. You agree to deactivate and uninstall the template from your site if a refund is approved. Refunds will be granted at our discretion. By purchasing a template from our site, you agree to this refund policy and waive any rights to challenge it through questioning, judgment, or legal actions. We are not responsible for covering differences in exchange rates between the purchase and refund times.

Ineligibility criteria for a refund request:

1. You no longer want the template after downloading it.
2. The template does not meet your expectations.
3. You change your mind about the purchase.
4. You accidentally bought the template.
5. You lack the expertise to use the template.
6. You claim entitlement to a refund without providing sufficient information.
7. In the event of the owner of templatish.com passing away and the shop continuing to operate, there may be no official support available. In such cases, seeking help from other developers on platforms like Upwork or Fiverr is advised.
8. If there are issues or conflicts with the purchased template, and we request wp-admin access for resolution, but you are unable or unwilling to provide access, a refund is not applicable.
9. After 60 days (or more) from your purchase, your order page may be removed from our website for data management purposes. Consequently, you may no longer access the template from the order page, and a refund cannot be claimed.
10. Prior to purchase, carefully review all required plugins for the template in the product description. Refunds are not applicable if, after purchase, you choose not to install these required plugins, which may affect the template’s usability.
11. You cannot dispute our refund policy after purchase. It is your responsibility to familiarize yourself with our rules before acquiring any template. Failure to notice the refund policy before purchase is not grounds for a refund.”